Returns Policy

1. No Returns After Delivery

DSS Wellness does not accept returns once the items have been delivered to the customer.

2. Confirmation of Quality

The quality of our products is something we greatly value. All DSS Wellness products are required to meet our established quality control standards before being shipped to customers.

3. Support & Claims

At DSS Wellness, we work continuously to keep our customers satisfied. If you experience any issue with your order, please contact our dedicated customer support team via email or telephone.

Email: drshantanusharma01@gmail.com
Helpline: +91 9685117583

4. Wrong or Defective Deliveries

If you ordered an item and received the wrong product or a defective/damaged product, you must contact our support team within 7 days of receiving the order. The issue will be reviewed by our team, and if the claim is verified, a refund will be processed as per our policy.

5. Order Cancellation

If you wish to cancel an order, you must request cancellation within 24 hours of placing the order. Cancellation requests received after this period may not be accepted. We recommend contacting us as soon as possible to avoid any inconvenience during the shipping process.

6. Refund Policy

Refunds will be considered only in cases of damaged or defective products. The refund process will be initiated after the necessary verification and approval by our quality control team.

Note: If a refund is approved by DSS Wellness, it may take up to 7 working days to be credited to your original payment source.

7. Contact DSS Wellness

For any questions, concerns, or issues regarding your order, please contact DSS Wellness Customer Support:

DSS Wellness
Ganga Vihar Colony, Sunrakh Bangar,
Vrindavan, Mathura, Uttar Pradesh – 281121

Email: drshantanusharma01@gmail.com
Helpline: +91 9685117583