SHIPPING POLICY

DSS Wellness ships its products to most locations across India. We aim to ensure that your orders are delivered safely and within the estimated delivery time.

Shipping Charges

• Free Shipping on orders above ₹500.
• A shipping charge of ₹50 will apply to orders below ₹500.
• There are no additional shipping charges apart from the applicable shipping fee mentioned above.

Estimated Delivery Time

The estimated delivery time is 4 to 6 working days after the order has been shipped.

Delivery timelines may vary depending on the delivery location, courier service, weather conditions, public holidays, or other unforeseen circumstances.

While DSS Wellness makes every effort to deliver orders within the estimated timeframe, unexpected delays may occur due to logistical challenges or circumstances beyond our control. We appreciate your patience and cooperation in such situations.

Order Processing

Orders placed after 5:00 PM on Friday may be processed for shipment on the following working day.

Orders are generally processed after successful payment confirmation and verification of the order details.

Courier Partners

DSS Wellness may use reliable courier and logistics partners to deliver your orders, including:

• Delhivery
• E-Kart
• Blue Dart
• Ecom Express
• Amazon Shipping
• India Post

The courier partner may vary depending on the delivery location and availability.

Order Tracking

Once your payment has been confirmed and your order has been shipped, you will receive a tracking ID and tracking link through the contact details provided during checkout.

You can use the tracking information to check the current status of your order.

Payment Methods

Customers can make online payments using available payment methods such as:

• Internet Banking
• Credit Cards
• Debit Cards
• Visa
• MasterCard
• UPI
• Google Pay
• PhonePe
• Paytm
• BHIM
• Amazon Pay
• Other supported digital payment methods

Available payment options may vary depending on the payment gateway and checkout system.

Additional Charges

There are no additional charges beyond the applicable shipping charges displayed at the time of checkout.

Important Note

Delivery timelines are estimates and may vary depending on the customer’s location and courier service. Working days generally exclude Sundays and public holidays.

Free Shipping is available for a limited time and may be subject to change without prior notice.